Differences of Tour Operators and Travel Agents

Tour Operators & travel Agents are different in Malaysia! And the public have had the wrong perception for long time. In Malaysia, Tour Operators and Travel Agents are different and play different roles. In a factory scenario, a Tour Operator is like the production department and the Travel Agent is like the Sales Department…

A Tour Operator is the organizer and provider of package holidays. It is often referred as the Ground Handler. The Tour Company will make contracts with hotels and resorts, airlines and ground transport companies like private cars, buses, vans, ferries and trains & etc. With all the necessary pricing and information compiled, the Tour Operator will draft detailed tour packages and distribute to Travel Agents in Travel Agent Directory in Malaysia and even overseas.

The roles & responsibilities of a Tour Operator are booking and arranging:

- Transportation: Chaffered Car, Chartered Bus & Van, Air Ticket, Train Ticket, Ferry Ticket, Cruise Ticket, other transit modes and even special vehicles like trishaw.
- Tour Guide: All Tour Guides must be licensed by the Ministry of Tourism Malaysia after attending and examined in a professional Tourist Guide Courses.
- Sight Seeing: Entrance for tourist destinations, eco-tour, adventures tour, jungle trekking, snorkeling & scuba diving, island hopping and even handicraft or cultural & living experiences.
- Food & Beverage: Breakfast, Tea Time or Tea Break, Lunch & Dinner, whether by set, buffet or packed food.
- Accommodation: Hotels, Resorts, Service Apartments, Camping Sites, Dormitories, Training Camps, Chalets, Tree Houses or traditional houses & habitats that accommodating travelers.
- Activities: Tele-match, treasure hunt, paint ball, team building, outside office meeting…
- Special Events: Company dinner, karaoke contest.

On the other hand, Travel Agents do not operate tours. Travel agencies gives traveling advices to travelers, promote and sell the tour packages that they have from various Tour Operators, then administer the tour bookings. Travel Agents usually are set up in prime locations with heavy traffic such as beside the main roads, inside crowed shopping malls or at the ground floor of a landmark building.

The roles & responsibilities of a Travel Agent are:

- Selling ells travel related products and services, particularly package tours to end-user customers on behalf of third party travel suppliers, such as airlines, hotels, tour operator and tour companies, and cruise lines & etc.
- Most travel agents have a special department devoted to travel arrangements for business travelers, while some agencies specialize in commercial and business travelers.
- Some also serve as general service agents for foreign travel companies in different countries.
- Act as an agent for tour packages:
- Buy tour packages or tour services at discounts & sell with profits.
- Get commissions from suppliers & other tour companies.
- Act as a ticketing agent for transportation (e.g. airlines, ferry, bus, train & etc).
- Other commercial operations are undertaken: insurance, travel guides, car rental, Bureau de change, private tour guide & etc.
- Offer impartial travel advice to the customer.

Next time, if you traveling in small group less than 10 travelers, it is advisable to engage a Travel Agent. Do not try to find the best travel agent in Malaysia. There is no such myth! Just go with the travel agent that suit your traveling needs and budgets or the tour agent that you trusted the most. However, if you are organizing a group tour like company tour, a Tour Operator will be able to provide you a more suitable tailor-made service.

The above information are guidelines and advices that 88Holidays provided to its Corporate Clients in organizing group tour. It is simple but useful information to help organizing a successful company tour with many years experiences.

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Contact A Travel Agent To Help Plan Your Honeymoon Travel

It’s tough to comprehend spending another dime considering the exorbitant expenses incurred in planning the wedding of your dreams, but after months of vigorous planning, you will want to get away and spend some alone-time with your spouse. You can plan your honeymoon vacation by getting the help of a travel agent and let them do all the work so that you can relax and enjoy your honeymoon travel. There are several benefits in selecting a travel agent for planning your honeymoon travel. Some of them are stated below:

Finest days to take a trip – Travel agents book tons of vacations every year and they know what the finest days to travel are from the viewpoint of one’s budget as well as from the standpoint of time. If you are able to provide the agent with some flexibility in travel dates, they can get the least expensive and most stress-free choices for your honeymoon travel.

Save money on your honeymoon vacation – When you select a travel agent to book your honeymoon vacation they will get the best discounts on flights and hotels since travel agencies can buy tickets in bulk and pass these savings on to you.

Saves a ton of work when planning your honeymoon vacation – You can save hours of time since the agent will be the one to deal with the booking and preparations of your honeymoon vacation. You just need to tell them where, when and why.

A travel agency can provide answers to any questions about documents need for honeymoon vacation- An individual’s agent knows essential closing dates and necessities for passports, etc. They will help direct you through the process.

A travel agent can provide you with some insider perks for honeymoon vacation- Since travel agents are acquainted with the right questions to ask, they may be capable of coming up with offers that the common person would never come across on their own.

Travel agents know about desirable destinations – As agents usually travel a lot themselves, it is very possible that they have been to most of the typical honeymoon vacation destinations. If they haven’t themselves, probabilities are that someone in their office has. This will permit them to answer questions you may have about the best restaurants and public transit for your selected honeymoon vacation destination.

Travel agents help deal with any problems that arise if changes occur to your itinerary -If an individual changes their honeymoon vacation plans for any cause, they only need to make one phone call. A person will call their travel agent and then the travel agent will have to make the dozens of phone calls needed to recreate the honeymoon vacation plans.

Travel agents will give you one bill – When you decide to work with an agent, you will end up with one big bill to shell out and not a bunch of purchases with many receipts, confirmations, etc. Several travel agencies will offer a person with recompense plans. Selecting to work with a travel agent can not only lessen the constant worry when it comes to the planning of your honeymoon travel, but can also save you money as well as time.

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5 Signs You’ve Found A Great Corporate Travel Agent

The term ‘travel agent’ is regarded by some as a part of the past, as though the idea is somewhat passé. This, of course, is the furthest thing from the truth, and nothing brings home this point more than the role of the corporate travel agent. This person/entity is pivotal in working with a very different client that needs to top-notch amenities and facilities. For businesses looking to have the upper hand in their industry, having the right corporate travel agent can make all the difference.

Here are five ways to tell that you’ve got not only a good, but a great corporate travel agent:

1. The agent is connected in, and to, your industry. Your agent should have a deep understanding of your business. By knowing how your industry works, your agent has a better way finding venues that work best, what services are essential, and above all else, what makes your company be unique.

2. Your bottom dollar is also their bottom dollar. A great travel agent not only understands your budgetary demands, but he/she tries to find all value available when booking for your company. Their flexibility extends to everything from last-minute travel to relaxing getaways and finding the right price.

3. Your agent reminds calm, composed, and rational regardless of the situation. No matter the chaos, he/she handles the smallest details with ease. Even in the midst of any number of travel scenarios, a great corporate travel agent keeps his/her cool and has a solution at the ready.

4. The right agent operates under your company’s travel policy. Much in the same way that travel experts advise would-be travelers to set a budget and make a plan, great travel agents at the corporate level are able to navigate all necessary travel request while maintaining the integrity of your company’s budget and policies.

5. The agent is able to readily handle every size of client. This day and age requires companies of all sizes to travel so as to make the right connections. Unfortunately, small companies tend to be ignored because they don’t have the larger budgets other companies do. No company wants to feel ignored. At the same time, bigger companies need to know that even though the travel agent accommodates small accounts, their larger needs won’t send the agent into a tailspin. Great agents and agencies do both without dropping the ball.

Bonus Point: A great agent/agency understands your company’s need to maintain privacy. When seeking the right travel agent for your company, always be sure to inquire about their policy and procedure regarding private data. It’s important to keep in mind that not only are you depending on your agent to work with sensitive information with the utmost respect, but your employees are trusting you to do the same in all facets of the business.

Finding the right corporate travel agent takes work and an exhaustive desire to find the best agency for your company’s needs. Ultimately, your hard work will be rewarded with stress-free travel planning.

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What Are Some Of The Reasons Why You Should Be Relying On A Travel Agent?

Are you arranging a vacation? A travel agent can definitely be your best guide in this case. From hotel reservations, to renting a car for sight seeing, you can fully rely on the agents for taking care of every detailed aspect of your vacation. With boom in internet technology, more and more travel agents are emerging in the field of online marketing and attracting attention of the travelers by offering attractive discount packages on holiday packages.

A travel agent has contacts with destination specialists and tour operators which helps them to plan a tour effectively. Traditionally, after getting in touch with the travel agents, generally customers had to ask for a quote. Even today almost all of the travel agents offer information about vacation packages, hotels as well as tickets. However, there are limits to the amount of information that is given out by them.

A travel agent has at his disposal cost of air-ticketing, rates of some of the hotels and vacation package deals of different range to cater to the tailored needs of individual customers. Customers can find valid information about availability of dates, accommodation facilities etc. Thus not much time is devoted for availing such basic information.

The travel agents these days charge from the customers upfront travel arrangement fee when the customers request for preparations. This way the customers can opt for customized travel arrangements. The agents generally put forward different kinds of options from which they can choose.

So while you are getting in touch with a travel professional make sure you are furnishing your name as well as full contact details to them. The agents generally don’t take your matter seriously unless you offer them wit the contact details they ask for.

You must have faith on the travel professional and give him the responsibility of planning the entire tour. This way you can be assured of the fact that you are not missing out on any of the attractions in that area. Apart from this you can also avail of some of the best deals on hotel accommodations and airfare if you rely on the tour planned by your agent.

If you are going for some luxury accommodations, you can avail of attractive discounts as you get in touch with the agents. If you are dealing with a genuine agent, he will not be interested in charging you high rates. He will try his best to custom-make a better trip experience in every possible way.

It is very important that you understand the difference between Destination Specialist and a travel agent. The agents basically make use of online reservation systems for booking vacation packages, hotel as well as transportation facilities. They offer different ready-to-sell offers by getting in touch with suppliers in the field. Bookings with these agents are relatively simple, all you need to do is fill-in the dates of travel and your name.

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Working with a Travel Agent – How to Get the Best Value

Often regarded as the easiest ways to book a trip, online travel options have become so numerous and overwhelming that people are turning to travel agents for the convenience of one-stop shopping.

Agents Simplify Your Life

A travel agent does the legwork for you from booking trains, flights and hotels to finding the best deals and securing upgrades. They can get show tickets, make dinner reservations, and even recommend options you might not have thought of. Saving you time, they sift through the options and suggest only the ones that meet your preferences and budget.

Best of all, a travel agent can prevent headaches. Cancellation policies and hidden costs never have to be a surprise. And in the event that you have a problem during your trip (i.e., canceled flight), they can act as an advocate on your behalf to resolve any problems.

Bottom line, travel agents help you get the best value. It’s not always about getting the cheapest deal, but about having trips that live up to expectations. The key is finding the right agent for you and helping them understand your needs.

What to Look For

Travel experience – An agent who has actually traveled to the place where you want to go will have first-hand knowledge of things to see and do and the best places to stay at your destination.

Specialty – You may want an agent who specializes in certain types of trips. Does the agent specialize in luxury travel or adventure tours? Does he or she work with families? Is the agent a cruise expert?

Certifications – Travel agents are not required by law to have any particular certification. Still, a number organizations provide guidelines to help you pick out the reputable agencies. The IATA (International Air Transport Association) certification requires agencies to meet a stringent set of business standards. CLIA (Cruise Line International Association) certifies cruise specialists. Also, certain states offer a seller of travel license.

Affiliation – While some agents work as employees of a travel agency, independent contractors with their own agencies often work under the auspices of a partner or host travel agency in order to share resources, contacts and expertise. Both types of agent can be equally good. If you are working with an independent agent, find out who the partner travel agency is.

Philosophy – What is the agent’s philosophy on travel? Asking this ensures that the agent is a good match for you. For instance, if you cringe at the thought of roughing it in anything less than a four-star hotel, an agent who believes a hotel room is nothing more than a place to sleep may not be the best for you.

Your Role

Travel agents try to avoid shoppers who seek free information, then go elsewhere to book. To get an agent to work hard for you and offer options you may not be able to find anywhere else, assure them that you are serious about giving them your business.

Also, the agent needs your input in order to offer informed recommendations. Let the agent know what kind of experience you expect, what type of hotels you prefer, and your budget. Tell him or her what you liked and did not like about your past trips. This way the agent will be clear on your priorities.

Understanding Your Needs

A good travel agent will ask a lot of questions. Even a request as straightforward as a trip to Paris should be met with a myriad of questions from which airport do you prefer to whether you prefer museums or shopping.

How does the agent respond to your concerns? Make sure he or she is receptive to what you want and makes suggestions based on your expectations, – not based on what the agent wants to sell you.

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Enjoy Your Journey To The Fullest With A Travel Cover

Traveling helps you gain new experiences of life, it displays the tradition and custom across the world. It refreshes you from the everyday hectic schedule. The trip will surely give you a new dimension of life. Obliviously, whether you travel with family or alone, business trip or government job purpose, you want the trip to be fun filled and with ease. What wants to encounter trouble while travelling distant countries, cut off from your familiar surroundings? For a moment there will a panic button pressed in your minds. However, unexpected situations do come up and you have to be prepared for them. Accidents, illness, theft, an emergency situation like flight delays, riots, terrorist attacks at the airport might erupt anytime and so you have to be planned to face such situations. To avoid such as unwanted situation and stay financially equipped to combat it, owning best travel insurance would be the masterstroke.
The article discusses some situation that will make you realize how travel insurance can be handy:
Accident/Illness
While nothing may go wrong, but if something bad were to happen you may suffer an injury else fall critically ill due to bad weather as such and needs to be hospitalized. Imagine the costs that would incur on medical treatment in the foreign country. It will make a huge hole in your pockets. A good travel plan will just help you to take care of such contingency and a major portion of your medical expenses will be covered.
Financial Emergency
In case your hotel room gets burglarized, wherein you get robbed or baggage is stolen, then obviously you cannot travel as your passport important documents were kept inside. The result would be you would have to stay for few extra days. Naturally, it will incur costs to protect you from this unexpected financial hit, your policy will provide assistance for these incidents. Your financial emergency assistance will also help you during a loss of travel funds.

Personal Liability
Many times accident happen unexpectedly, you may not be the victim but could help liable for damage or injury caused, in that situation. The mishap is as such that resulted in injury to someone or damage to someone’s property. At such point of time, your Best travel insurance will come to your rescue. It will take care of third party liability cover and make your free from any form of tension during your journey giving a peaceful and enjoying experience.
These day online sites offer travel insurance policies with varied benefits and features. You can visit the comparison sites and compare them in terms of benefits & features, claim settlement ratio, terms, and conditions, etc. and then go for suitable purchase.
Purchasing Best travel insurance online is all about providing travellers an ideal cover against financial emergencies and uncertainties right from the comfort of your home or offices. However, certain factors which one should look for while zeroing the policy would be:
Covers entire patient hospitalization along with daily allowance
Personal accident covers in case of permanent disability/death
Cover for contingencies related to personal possession
Cover baggage, documentation visa or passport loss
Covers Expenses related to trip delays/ hotel accommodation, trip cancellation
So, buy your Best travel insurance policy today for creating happy memories in while traveling abroad!

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Become A Travel Agent – The Secret To Saving Up To 80% On Your Personal Travel

Remember the days when travel agencies were everywhere and before you took a trip you consulted a travel agent? Of course, that was before the advent of the Internet. Now the travel agent’s job is one of the fastest disappearing jobs there are, but there is still a reason for you to become a travel agent.

Now there is a new kind of travel agent called a home-based independent travel agent.

These independent agents take advantage of one of the most effective ways of marketing products or services. It’s called word-of-mouth advertising. As people are bombarded with more and more advertising messages, advertising messages are getting less and less effective.

When people use a product or service they like, they tell other people about it. That has always been true. But now this fact is much more important. If you want to grow market share these days, it’s best to find a way to take advantage of word-of-mouth marketing.

That’s why a new form of travel agency has sprung up. These “hosting” travel agencies still have travel agents in them, but these agents have a different role. Their role is not to find customers to sell travel to, there role is to sell travel to the people referred by the home-based independent travel agents the agency signed up.

The home-based independent agents are the ones actually “selling” the travel. But most of them aren’t doing it the traditional way with standard marketing techniques. They are taking deeply discounted trips themselves and then telling their family, friends, neighbors, and business associates about these trips. Since these independent travel agents can sell travel too, this word-of-mouth advertising helps them make commissions on the trips the people they refer make.

So not only are they getting deeply discounted trips, they are making money by simply sharing their experiences! These agents even earn commissions on their personal travel too!

That’s where you come in. If you want to get the same perks travel agents get, then you can now easily become a travel agent. All you have to do is to sign up with one of these travel agencies, read a training manual, receive a travel agent ID card, and you are now qualified to receive the same benefits as other travel agents.

You don’t even have to quit your job and become a full time travel agent to get the same travel benefits that were previously only available to travel agents who worked in a travel agency. You can travel at up to 80% off and make some money from doing something you’re going to do anyway…talk to others about the trip you just took.

In fact, everyone benefits. You benefit by receiving huge discounts. The travel agency makes money by selling more travel without expensive advertising. The hotels, cruise lines, airlines, and the rest of the travel industry make more money because they see more travelers. It all starts when you become a travel agent for one of these host travel agencies.

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What Are Some Of The Reasons Why You Should Be Relying On A Travel Agent?

Are you arranging a vacation? A travel agent can definitely be your best guide in this case. From hotel reservations, to renting a car for sight seeing, you can fully rely on the agents for taking care of every detailed aspect of your vacation. With boom in internet technology, more and more travel agents are emerging in the field of online marketing and attracting attention of the travelers by offering attractive discount packages on holiday packages.

A travel agent has contacts with destination specialists and tour operators which helps them to plan a tour effectively. Traditionally, after getting in touch with the travel agents, generally customers had to ask for a quote. Even today almost all of the travel agents offer information about vacation packages, hotels as well as tickets. However, there are limits to the amount of information that is given out by them.

A travel agent has at his disposal cost of air-ticketing, rates of some of the hotels and vacation package deals of different range to cater to the tailored needs of individual customers. Customers can find valid information about availability of dates, accommodation facilities etc. Thus not much time is devoted for availing such basic information.

The travel agents these days charge from the customers upfront travel arrangement fee when the customers request for preparations. This way the customers can opt for customized travel arrangements. The agents generally put forward different kinds of options from which they can choose.

So while you are getting in touch with a travel professional make sure you are furnishing your name as well as full contact details to them. The agents generally don’t take your matter seriously unless you offer them wit the contact details they ask for.

You must have faith on the travel professional and give him the responsibility of planning the entire tour. This way you can be assured of the fact that you are not missing out on any of the attractions in that area. Apart from this you can also avail of some of the best deals on hotel accommodations and airfare if you rely on the tour planned by your agent.

If you are going for some luxury accommodations, you can avail of attractive discounts as you get in touch with the agents. If you are dealing with a genuine agent, he will not be interested in charging you high rates. He will try his best to custom-make a better trip experience in every possible way.

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Adventure Travel Agents Provide Great Benefits For Your Adventure Travel Adventure Travel Agents Provide Great Benefits For Your Adventure Travel

Adventure travel agents make any travel possible and help you to enjoy your travel even more. Traveling is a way of exploring and experiencing what a particular place can offer, and all the things that can be really adventurous. However, travel will not be successful without adventure travel agents.

Planning to have an adventure travel can be confusing and time consuming. That’s why it is important to hire a travel agent. Looking for an expert agent that specializes in adventure travel is important for the success of your travel. They are the ones who will help you in making your plan for your adventure. The agent will not only arrange the various means of transportation but they may be able also to let you save money with special fares, early bookings, accommodation deals, and travel advisories. Not only that, there are also great benefits that you can get when you use a travel agent such as:

* Save Money- agents will really get great savings. With the strong relationships of the travel suppliers and the advancement in technology for computer reservations allow travel agents to access the most up-to-date details on how to get you the best deals and value.

* Travelers Advocate- your best interests are their priority. There are societies of travel agents in America that have a long-standing record on fighting for their clients’ rights, and every travel agent is required to stick to the strict Code of Ethics.

* Convenience- adventure travel agents really provide convenience for their customers. They are the ones that will provide all the things that you need for your travel. They mostly offer one-stop shopping travel arrangements.

* Great Service- agents are knowledgeable and active in their service. The travel agents are well educated and trained in order for them to offer the highest quality of service to the costumer.

With these benefits, your adventure will definitely be exciting and successful. Your personal agent will really work for you and will do everything just to provide you with your travel needs. An adventure travel agent is absolutely the best travel partner that you can have.

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A Disney World Travel Agent: Five Reasons You Want One to Help With Your Disney Vacation

So you’re planning a vacation to Walt Disney World! Congratulations! There are few vacation destinations that are more anticipated than a family trip to the Happiest Place on Earth! Now for the planning details…and when it comes to a Disney vacation, there are many details! Do you have someone helping with the planning? If not, you should consider the services of a specialized Disney World travel agent…and here are five reasons why:

So Much to See and Do

Walt Disney World is an enormous resort property that includes 4 major theme parks, 2 water parks, dozens of hotel properties, literally hundreds of attractions, rides, shows, parades, and fireworks, as well as special events held throughout the year. There is an infinite variety of things to see and do, and for anyone visiting Disney World, it can be overwhelming trying to sort through everything. This is where a Disney World travel agent can be a huge help! From helping you choose when to go and where to stay, to suggesting the best ticket options for your family, a Disney travel specialist will be there helping you plan, every step of the way.

Itinerary Planning So You Don’t Miss a Thing

Popular with everyone who visits Walt Disney World, the many choices for dining, shows, and attractions can again, leave the visitor confused and overwhelmed. Where are the best places to eat with children? How can you dine with the characters? What time are the parade and fireworks? And will my child love…or hate…this ride? These are the types of questions that a Disney World travel agent can help you with. He or she can take the stress out of all the planning by helping you make the best choices for your family. And more importantly: if what you want to see or do requires reservations, your agent will make sure you have them.

Your Agent Knows Disney

There are many wonderful and reputable travel agents, but a Disney World travel agent knows everything there is to know about Disney, and you benefit from his/her knowledge and experience. Disney travel specialists are graduates of the College of Disney Knowledge, certifying them as experts in Disney vacation planning, and in addition have experienced many personal Disney vacations. No one knows more about how to plan a Disney vacation than a specialized Disney agent.

Saving You Money

Disney vacations can be expensive…but they don’t have to be, and having the help of a Disney World travel agent will save you money. Knowing the most current Disney savings, discounts and promotions, your agent will work with you to determine the most affordable option for your Disney vacation. Even better, he or she will watch for deals that come out after you are booked…and if it will save you money, your Disney agent will rebook to get you the savings!

There is No Charge to You!

It is evident that the services of a Disney World travel agent are invaluable. Expertise about everything related to Disney, planning and booking help, and monitoring the deals to save you money…these services can help to make your vacation a wonderful and memorable experience for your family. And the best part of having the help of a Disney specialist? It costs you nothing, as agents do not charge for their services. So how can you afford NOT to have a Disney agent on your side?

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